What should be done if a client has an adverse reaction to a product used?

In the event that a client experiences an adverse reaction to a product, it is crucial to prioritize their health and safety. Seeking immediate medical attention ensures that the client receives the appropriate care for their condition. Additionally, reporting the incident to the State Board is essential for regulatory compliance and to inform them of potential safety concerns involving the product. This action promotes accountability within the industry, allowing for necessary investigations and improvements in product safety standards.

Ignoring the reaction and continuing with the service fails to address the client's immediate needs and can lead to further harm. Providing over-the-counter medication is inappropriate because it is not within the scope of practice for cosmetologists to diagnose or treat medical issues. Moreover, asking the client to wait and see if the reaction resolves does not prioritize their health and could result in a worsening situation. Therefore, reporting the incident while ensuring the client receives medical care is the advisable course of action.