How long must records of client services be kept in a salon?

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Records of client services must be kept for a minimum of two years in a salon. This requirement ensures that salons maintain proper documentation of services provided, which can be useful for various reasons, including tracking client histories, addressing any customer concerns, and complying with regulatory standards. Retaining these records for at least two years provides sufficient time to address any inquiries or issues that may arise after services have been performed. Keeping accurate and timely records also helps salons demonstrate their professionalism and adherence to industry regulations, contributing to better client trust and satisfaction.

While some might consider longer retention periods or even indefinite, the two-year requirement strikes a balance between practicality for the salon and the need for maintaining an adequate service history for clients.

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